Canon canoscan 4400f updates

Andre for Directly Independent Advisor. I'm here to help you with your problem. Canon says the Windows 7 drivers should work under Windows I recommend you try reinstalling the existing Windows 7 driver using compatibility mode then connect the scanner when prompted.

Information in the above link is sourced from a trusted Microsoft MVP blog. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Rob B. Independent Independent Advisor. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers.

If you will work with me I will be here to help until the issue is resolved. Here is what Canon says : "Canon will not issue drivers for this model to support the Windows 10 operating system.

The Windows 7 drivers should function in the Windows 10 environment with some limitations which are currently unknown to Canon. Be sure to update the firmware. A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone.

If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product must include street address. After receipt of the replacement Product with instructions and a prepaid waybill , follow the enclosed instructions on how to ship your product to the Canon USA repair facility.

InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control.

The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty.

InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. InstantExchange warranty service is subject to the availability of refurbished or new replacement units.

The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 90 days from the date of original purchase for refurbished Products. Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions www.

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